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Shipments in Italy and abroad are made via DHL and SDA / POSTE ITALIANE couriers.
Shipping in Italy has a cost of € 9.00 and is free for orders over € 250.
There’s the free “pick-up in store” option: once the online purchase has been completed, the customer will receive an email confirming when the order will be ready for the pick-up. In this occasion it will be necessary to show the order confirmation email.
Shipping to countries belonging to the European Union has a cost of € 18.00 and is free for orders over € 500, there may be exceptions relating to shipping costs in the case of remote locations.
Shipping to countries outside European Union and in the rest of the world has a variable cost depending on the destination areas. Shipping is free for orders over € 1000.
For countries EXTRA UE shipping cost is € 28.00
For USA and Canada shipping cost is € 38.00
For the rest of the world ( Asia, Oceania, Central America, South America, Africa ) shipping cost is € 48.
Orders are shipped by carlasaibene.it subject to confirmation of the availability of the goods and verification of payment.
Estimated delivery times: 2-3 working days in Italy, 2-5 working days in Europe, 3-7 working days in the rest of the world. For the Same Day Delivery service on Milan, a local pony express service will be used. It is possible to request the SAME DAY DELIVERY service for the city of Milan, the service costs € 15 and is active from Monday to Friday excluding holidays. In this case the order must be sent in by 10am.
Orders are handled by Carla Saibene from Monday to Friday from 10 am to 6 pm. Orders placed during the weekend will be processed starting from the following Monday.
In the case of orders for non-EU destinations and any customs and tax obligations, including any payment of duties and charges to which the shipment is subject, are the responsibility of the recipient. This condition applies of course to any return or exchange shipment as well.